It all begins with an idea. Possibly you want to launch a new business venture. You may want to improve existing business processes. Or you are pondering an IT project. Whatever it is, how does this fit with your overall business strategy and will it deliver the desired business benefits?

What does the design phase look like? This might be a business design as well as technology design. How do I prepare a budget, secure the right capability, manage risks? How do I ensure the right business buy in? How do I manage external parties to deliver on time to the right quality? What change management is required?

Is the project really on track? Am I ready for a safe Go Live? What does Hypercare mean? How do I transition into an operational BAU state? Is the business ready to operate the new systems and processes? How do I ensure the business benefits get delivered and measured? What lessons are learnt for the future?